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DNS FORCE policies and procedures for handling
customer information have been created with
the understanding that Internet technologies
are still evolving and that Internet business
methods are continuing to evolve to meet the
needs and opportunities of the changing technologies.
As a result, DNS FORCE policies and procedures
are subject to change.
In the course of serving its customers, DNS
FORCE acquires, stores and transmits customer
communications and information that customers
may regard as private or sensitive. Some of
this information - such as the customer's name,
address, telephone number, and credit card data
- is provided to DNS FORCE by its customers
in order to establish service. Other information
- such as the customer's account status, choice
of services, and customer logs - is created
and maintained by DNS FORCE in the normal course
of providing service. DNS FORCE also uses cookies,
which are small pieces of information that a
web site can store in a designated file on a
user's computer for various reasons. For example,
DNS FORCE uses cookies on the landing pages
of products sold online which record the customer
information that is required on the order form.
This information is then forwarded to an internal
sales tracking database within DNS FORCE. In
addition, DNS FORCE may store customers' electronic
mail and other communications as a necessary
incident to the transmission and delivery of
those communications.
Data Security
DNS FORCE will protect the confidentiality of
its customers' information, account information
and personal communications to the fullest extent
possible and consistent with the law and the
legitimate interests of DNS FORCE, its partners,
its employees and other customers of DNS FORCE
services. To protect the loss, misuse, and alteration
of information that is collected from customers,
DNS FORCE has appropriate physical, electronic,
and managerial procedures in place.
How is customer information used?
DNS FORCE may share customer information with
selected partners, for example, to provide customers
with information about products which might
be of interest to the customer or to enable
the customer to take advantage of special partner
programs. DNS FORCE may also use customer information
to provide its customers with system information
or information about new or upgraded products.
Opt Out & Modifications
Customers may opt out of receiving notices of
new or upgraded products from DNS FORCE and
DNS FORCE partners by sending a request to privacy@dnsforce.com
. In this request to
privacy@dnsforce.com , customers
must identify: service purchased from DNS FORCE,
domain name (if applicable), contact information,
and the date the service was purchased. However,
customers may not opt out of receiving information
from DNS FORCE which is essential for maintaining
or updating customers' accounts or system information.
Most customers may access and modify their personal
information via their online personal control
panel/account information page. All other customers
may access and modify their personal information
by contacting DNS FORCE Billing.
Domain name customers who have registered a
domain name with DNS FORCE and wish to change
the Technical Contact from DNS FORCE to another
company, may send a request to
hostmaster@dnsforce.com . It is
important to note that customer domain name
registration information is made publicly available
in the registry of domain names.
Disclosure of customer information and communications
DNS FORCE will not otherwise disclose its customers'
personal and account information unless DNS
FORCE has reason to believe that disclosing
such information is necessary to identify, make
contact with, or bring legal action against
someone who may be causing harm or interfering
with the rights or property of DNS FORCE, DNS
FORCE customers, or others, or where DNS FORCE
has a good faith belief that the law requires
such disclosure.
DNS FORCE also will not, except for reasons
stated below, disclose to third parties the
contents of any electronic mail or other electronic
communications that DNS FORCE stores or transmits
for its customers. The circumstances under which
DNS FORCE will disclose such electronic customer
communications are when:
it is necessary in order to provide service
to the customer;
it is necessary to protect the legitimate interests
of DNS FORCE and its customers;
it is required to cooperate with interception
orders, warrants, or other legal process that
DNS FORCE determines in its sole discretion
to be valid and enforceable; and it is necessary
to provide to a law enforcement agency when
the contents are inadvertently obtained by DNS
FORCE and appear to pertain to the commission
of a crime.
DNS FORCE disclaims any intention to censor,
edit or engage in ongoing review or surveillance
of communications stored on or transmitted through
its facilities by customers or others. DNS FORCE
will, however, review, delete or block access
to communications that may harm DNS FORCE, its
customers or third parties. The grounds on which
DNS FORCE may take such action include, but
are not limited to, actual or potential violations
of DNS FORCE Acceptable Use Policy which is
sent to all customers |
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